The Survey of Employee:

The survey also revealed that while large firms ranked better in parameters like work culture and image, niche companies were better in terms of salary and job content. Of the 1,749 employees surveyed as a part of the survey, 32 per cent complained of having sleep disorders, followed by 25 per cent as having digestive disorders and 20 per cent of having eye-sight problems.
The survey measured employee satisfaction was based on 11 parameters. In terms of employee’s satisfaction, the top five slots were held by vCustomer, e4e Business Solutions, IBM Daksh, Genpact and Wipro. HCL Technologies, Allsec Technologies, Ajuba Solutions, Equinox Global and Brigade occupied the next five employer slots in terms of employees’ satisfaction.
TCS BPO and 24X7 Customer, which were in the top 10 list last year, fell 4 and 6 places in 2007 to be at number 13 and 16 respectively. Brigade and EXL Services moved up two places each to end at number 10 and 11 respectively. Companies like Infosys BPO, WNS, Intelenet and India operations of the world’s largest BPO firms Convergys and TelePerformance did not participate in the survey.
The Dataquest-IDC BPO E-Sat survey 2007 was based on the feedback from 1,749 employees belonging to 19 companies located in cities like Mumbai, Pune, Kolkata, Delhi NCR, Chennai, Ahmedabad, Hyderabad and Bangalore. Hyderabad-based Brigade, for instance, appointed a chief fun officer to look into ways of ensuring low employee stress levels and keeping them highly motivated.